[ SERVICE DOSSIER ]IR-005CLASSIFICATION · CONFIDENTIAL

Incident Response

When an incident strikes, minutes matter. Our specialists help you contain the breach, eliminate the threat, and recover with confidence, preserving evidence and root-cause clarity every step of the way.

Schedule Response
Service Brief

When an incident is live, minutes decide the outcome. Our response specialists contain the active threat, preserve forensic evidence, and remove attacker persistence while keeping business operations as stable as possible.

We follow a NIST-aligned lifecycle from detection through post-incident review, delivering root-cause clarity and concrete hardening that closes the gaps before the next attacker returns.

A retainer in place ahead of time means pre-scoped environments, known escalation paths, and hours-to-deploy response, so the first call is the fastest one.

01 / Methodology

Response Methodology

A NIST-aligned incident response lifecycle that moves from containment to hardened recovery without losing the forensic trail.

1–2 hr
01

Detection & Triage

We rapidly assess the scope and severity of the reported incident, confirm whether a genuine compromise is underway, and prioritize response actions. Initial indicators of compromise are gathered and validated within hours, not days, with clear escalation thresholds communicated to your stakeholders.

  • NIST-1
  • IoC
  • Triage
2–6 hr
02

Containment

Short-term containment isolates the active threat and stops the bleeding: host isolation, credential revocation, and blocking of command-and-control channels. Long-term containment stabilizes the environment so business operations continue safely while eradication proceeds, minimizing collateral downtime.

  • NIST-2
  • Isolation
  • C2 Block
1–2 d
03

Eradication & Root Cause

We remove malware, backdoors, and attacker persistence, then perform forensic analysis to reconstruct the intrusion path, determine the root cause, and identify all affected systems and data to prevent reinfection and close the entry vector for good.

  • NIST-3
  • Forensics
  • Persistence
1–3 d
04

Recovery

Affected systems are restored from known-good backups or rebuilt cleanly, then carefully monitored as they return to the network. We verify the attacker has not regained access before systems return to production, with heightened monitoring through the watch period.

  • NIST-4
  • Restore
  • Monitor
3–5 d
05

Post-Incident Review

A comprehensive lessons-learned report captures the timeline, root cause, business impact, and concrete hardening recommendations. We work with your team to implement detective and preventive controls that close the gaps before the next incident and quantify improvement.

  • NIST-5
  • Lessons
  • Harden
02 / Response Coverage

Response Coverage

Hands-on response across endpoints, applications, cloud identity, and digital forensics.

Host & Endpoint

  • Ransomware
  • Malware persistence
  • Compromised workstations
  • Privilege escalation
  • Lateral movement
  • EDR evasion

Web & Application

  • Web shell
  • Account takeover
  • Data exfiltration
  • Defacement
  • API abuse
  • Supply-chain compromise

Cloud & Identity

  • Cloud account compromise
  • Misconfigured storage
  • OAuth token abuse
  • Privileged identity abuse
  • SSO attacks
  • Consent phishing

Data & Forensics

  • Evidence preservation
  • Memory & disk analysis
  • Timeline reconstruction
  • Chain of custody
  • Legal support
  • Scope determination
03 / Deliverables

Deliverables & Standards

Defensible, evidence-backed documentation your regulators, board, and cyber insurer can rely on.

Standards & Frameworks

  • NIST SP 800-61
  • SANS
  • ISO 27035
  • MITRE ATT&CK
  • CIS
  • HIPAA
  • Incident timeline with root-cause analysis and attacker TTPs
  • Forensic report with evidence, chain of custody, and findings
  • Containment and eradication actions log with timestamps
  • Affected asset and data inventory with impact assessment
  • Hardening recommendations mapped to NIST and CIS controls
  • Post-incident review workshop and improvement roadmap
  • Regulatory notification support with defensible documentation
04 / Retainer & Profile

Retainer & Target Profile

Target Profile

Who This Service Is For

Incident response serves organizations that need expert containment during a live breach, and those who want a retainer so the first call is the fastest.

  • Active Breach

    Organizations currently under attack that need immediate expert containment and forensic preservation.

  • Regulated Operators

    Financial, healthcare, and critical-infrastructure entities with regulatory incident-reporting obligations.

  • SOC & Security Teams

    In-house teams that need surge expertise, tooling, and leadership during a major incident.

  • Boards & Insurers

    Leadership and cyber-insurance stakeholders requiring defensible post-incident documentation and root cause.

Be Ready Before You Need Us

Incident response is faster and far less costly when an agreement is already in place. Our incident response retainer pre-scopes your environment, contacts, and escalation paths so we can deploy within hours.

Retainer Includes

Pre-scoped environment, priority hotline, dedicated response lead

Emergency Engagement

Active breach? Contact us for immediate deployment

Under Attack?

Reach our response team now to contain and recover.

Contact Us

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